Rough In Technician

• Responsible for the specification, delivery, and aftercare of automated technology services in luxury residential residences and commercial dwellings.

• Responsible for analyzing rough end construction, operating in torridity and harsh conditions, customer satisfaction, and enduring all situations.

• Operating and analyzing productivity, quality, and customer related performance standards, and resolving issues, with the singular goal of exceeding the expectations of ultra high net worth clientele.

• Directly installed security systems, entertainment systems, and other advanced technology offerings at residential, commercial and industrial properties.

• Secure premises and personnel by patrolling property while staying communicative while handling situations with teamwork and leadership

• Extensive training and courses - Certification

• Monitor surveillance equipment; inspect buildings, equipment, and access points; permitting entry.

• Obtain help by sounding alarms, prevent losses and damage by reporting irregularities, informing violators of policy and procedures; restraining trespassers.

• Maintain composure while dealing with intimidating and petrifying situations

Team Leadership

• Help direct a team of 25 back of house team members operating in the highest performing and busiest Chick-Fil-A Scottsdale location.

• Responsible for quality, customer satisfaction, establishment of operation positions, initiating corrective actions, training and speed of service.

• Oversee expectation and goal setting, preparing and completing action plans, analyzing productivity, quality, and customer related performance standards, resolving high level issues, and determining system improvements.

• Contribute to quality and service by: identifying new service opportunities, consumer needs and trends.